Trustzons

Menu

Refund Policy

SCHEDULE A FREE CONSULTATION

It is important that you carefully read and understand the refund policies in order to have full knowledge of the privileges and limitations governed by the Trustzons Policies. We offer refunds only in specified conditions. 

detailed as under: Trustzons offers a 100% ROI guarantee within 6 months. In case the ROI is not recovered within 6 months, customer is eligible for a refund. However, it is not an unconditional refund and certain conditions still apply. 

Refund Policy Violation:

At Trustzons.com, we prioritize the security of our customers’ data and the integrity of our brand. We have stringent measures in place to protect online privacy and maintain a positive reputation. In the unfortunate event that a customer breaches our online privacy policy during an active contract, such as by posting fake reviews or defaming our brand’s reputation on the internet, we reserve the right to deny a refund.

However, in such cases, we are committed to providing fair compensation for our services. If a customer experiences genuine concerns with our ecommerce services and is eligible for compensation, we will assess the situation promptly and offer an appropriate resolution, which may include:

  1. Corrective Actions: We will take immediate steps to address the issue and resolve any problems or shortcomings in our services.
  2. Additional Support: Our dedicated support team will provide personalized assistance to address any concerns and ensure a smoother experience going forward.
  3. Service Enhancements: Based on customer feedback and needs, we continually strive to improve our services, and we will take these suggestions into account to enhance the overall customer experience.
  4. Future Discounts: As a token of our appreciation for their continued trust and support, customers may be eligible for exclusive discounts or offers on future purchases of our services.
  5. Store Credit: In certain cases, we may offer store credit that can be used towards other services we offer, providing flexibility and value to our customers.

Refund Policy will be void if:

  1. The customer is irresponsive for more than 2 weeks without notice. 
  2. If the project is placed on hold upon customer request or in case the required documents (to continue the project) are not provided to the agency on time due to any delay, the refund will be considered void. 
  3. Company’s policies, or policy, have been violated. 
  4. Reasons such as ‘change of mind’, ‘disagreement with a partner, 
    or other reasons that do not pertain to the service provided will not be subject to refund under any circumstances. 

 

We encourage customers to communicate any concerns they may have regarding our services, as we value their feedback and strive to maintain a strong relationship based on trust and transparency. Our customer support team is available to assist with any queries and work towards resolutions that uphold our commitment to excellence in e-commerce services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures, such as encryption, firewalls, and secure server facilities, to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. We will post the updated Privacy Policy on our Website and indicate the date of the most recent revision